Support

Support

In case of problems or questions, please check our FAQ first. If answer cannot be found, please contact partnerships@KBC.be.

What is the KBC API Market?

It’s a platform of financial API’s from KBC Bank & Insurance Belgium. Companies or developers that are interested in using the API’s from our API Market can sign up and test them in a secure Sandbox environment. Please contact us for any further questions.

Who is it for?

The platform is targeted towards companies, small businesses and developers. Are you interested in empowering your business by using financial APIs, just contact us.

Is there any cost to use the API’s?

There is no cost associated with accessing and using the APIs in the sandbox environment. Using the APIs in production environment has a cost based on the services to consume and their intended use. Contact us for more information.

What APIs are available?

A complete overview of the KBC APIs can be found here.

Are the APIs secure?

Security is important to us. The sandbox and the live environment meet the latest security standards.

Is there a swagger?

Yes. Swagger definition for our APIs is available on the developer portal. You can access them once you have completed the registration process.
Access the ‘Develop’ section on our developer portal for detailed information.

How do I access the technical documentation?

Once you have registered you will be able to log in to the Developer Portal to access the technical documentation of our APIs.
Access the ‘Develop’ section on our developer portal for detailed information.

What can be done in the sandbox?

Our sandbox provides an opportunity for developers to test their app before building in production. The sandbox is a safe, secure environment where you can test your apps functionality and test our API integrations with your apps.

I am getting a 400 (bad request) HTTP status code. What went wrong?

  • Request received without a mandatory parameter
  • Request received with bad parameters (invalid format) values
  • Request received with execution-date in past
  • Request received with amount<=0
  • Request received with currency other than EUR
  • Request received with same account for sender and receiver
  • Request received with incorrect debtor/creditor account or incorrect structured communication
  • Request received with invalid execution-date (weekend e.g.)

I am getting a 401 (unauthorized) or 403 (forbidden) HTTP status code. What went wrong?

  • Request received without or with invalid client certificate
  • Request received with invalid values for Oauth2 Security related parameters
  • Request received with invalid access_token  

I forgot my password to get access to the developer portal. How can I request a new one?

Click on the link ‘forgot password?’ on the login page. Please provide your username, not your e-mail address. You will receive an e-mail to reset your password.

 

 

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