1. What are cookies?
Cookies are small files stored by your browser when you visit this website.
There are several types of cookies that allow you to be recognised for various purposes. That includes storing your language preference, so visiting this website is more enjoyable and you don’t need to switch to your language every time you do so. Some cookies are anonymous, collecting information on how you use this website. Others aren’t anonymous and are used to customize pages to suit your preferences.
2. What types of cookies does KBC use?
KBC uses 3 types of cookies on this website. See section 8 for a specific list of the cookies we use.
Necessary cookies are needed to enable this website to function correctly. These cookies are needed for example to verify your identity when you log in or to save your choice of preferred language.
Analysis cookies anonymously collect information on how you use this website, so we can improve its general performance. They don’t identify you and only tell us what pages you look at and how long you stay on this website.
We also use a variety of other non-anonymous cookies to record your preferences or behaviour for various purposes:
- Functionality cookies make browsing more enjoyable, like ensuring that KBC doesn’t ask you to fill in a survey you’ve already completed.
- Advertising and personalisation cookies collect information about your browsing habits with the aim of offering you advertising or content that may interest you.
- Tracking cookies follow your browsing behaviour on this website.
- Social media cookies are used to increase KBC's relevance and to measure the efficiency of our advertising campaigns on social media platforms such as Facebook, Twitter, LinkedIn, Instagram, etc.
3. How long do cookies stay in your browser?
Session cookies are stored temporarily in your browser and removed automatically when you close it.
Persistent cookies stay in your browser, even after you close it. They allow us to recognise you when you visit this website again. They stay on your device until they expire, are overwritten with a newer version or you delete them.
4. Who installs and manages cookies?
First-party cookies are the ones KBC installs and manages itself and/or in cooperation with other parties (see section 8), in which case we may share data with the parties in question.
Third-party cookies are installed and managed by third parties. They are installed when you visit this website and are stored on a platform administered by that third party. KBC has no access to this platform.
5. What about your privacy?
KBC uses your data to make your online experience more enjoyable and to tailor the content of this KBC website. See section 8 for more information on the purpose of the cookies that KBC uses on this website. You can find the contact details of the data protection officer, information on your data subject rights and the way to exercise them in the privacy statement of KBC Bank NV and CBC Banque SA.
Where KBC uses third-party cookies (see section 4), KBC makes sure that third parties have no means of identifying who you are from the data stored in those cookies.
6. How do you change your cookie preferences?
a) Accepting and declining cookies for this website
Select ‘Change cookie preference’ at the bottom of a website page on this website, then ‘More information on cookies’ to choose as appropriate.
- If you want to allow cookies, select ‘I accept cookies’.
Note that KBC doesn’t legally need your consent to continue using necessary cookies (see section 2). Even if you decline cookies, this type of cookie cannot be disabled.
c) Certain browsers let you opt not to be tracked by websites (‘Do Not track’). KBC only considers its own cookie mechanisms and does not support ‘Do Not track’.
d. Accepting, refusing and deleting all cookies
Cookies can be disabled in your browser settings. You can also remove cookies already installed on your computer or mobile device at any time. Visit www.aboutcookies.org to see how to decline cookies in the commonest browsers.
7. What if I change my preferences?
If you have accepted cookies for this website but change your mind later KBC will cease storing new data from the moment that you reject cookies. If you change your cookie preferences at a later time and give consent for their use again, KBC will add the new data to the previous data.